I’ve been a Safeway shopper for most of my life, and have been particularly pleased with the steps the company has made toward providing fresher, local produce, organic foods, and frozen fare that is much less processed than the norm.
I have become increasingly dismayed in recent years by the company’s treatment of its employees, however. I have watched the staff numbers dwindle and service time & lines increase, all while the employees become more and more publicly vociferous in their complaints about management.
The installation of self-serve checkout counters was nearly the last straw for me. On all but one of the several occasions that I have used these machines — each time only out of frustration that there are so few humans available to serve the customers who are the life’s blood of the corporation — they have ended up being a net inconvenience to my visit.
And now, one of the last actual PEOPLE working for the company is callously suspended without pay because of his efforts to intervene in the physical battery of one of Safeway’s customers? Until the company reinstates Ryan Young with full back pay, I refuse to shop there — no matter the inconvenience to myself and my family.
I won’t support Safeway’s depraved indifference. And Safeway shouldn’t expect it of its employees.